Terms of Service

Effective August 06, 2023.

We know it’s easy to skip these Terms of Service Agreement ("Terms"), but please review these Terms carefully as they serve as an enforceable contract between us and contain important information about your legal rights, remedies, and obligations.

By accessing or using our Services, you signify that you have read, understood, and agree to be bound by these Terms and to the collection and use of your information as set forth in the Maysols Privacy Policy, whether or not you are a registered user of our Services. These Terms applies to all visitors, users, and others who access the Services (“Users”, "You").

The permission we give you to use our services continues as long as you comply with:

- These Terms of Service Agreement.

- Service-specific additional terms (for example, include things like additional age requirements).

Some of our services could cause communications about your browsing and app activities to be sent from you to third parties who provide services to Maysols. By using our Services, you consent to these communications.

1. Service Provider

Maysols services are provided by, and you’re contracting with:


- Organized and operating under the laws of the Socialist Republic of Vietnam

- I12 Nguyen Ngoc Trai Street, Xuan Khanh Ward, Ninh Kieu District, Can Tho City, Vietnam

2. Age requirements

You must be at least 18 years of age to create an account and use our Services. If you are younger than 18 years of age and you would like to register to use any part of the Services, please ask your parent or legal guardian to review and agree to these terms before you use any part of the Services, or ask them to complete the purchase or registration on your behalf.

Some Maysols services have additional age requirements as described in their service-specific additional terms and policies.

3. Account

3.1. Maysols Account

Some of our services require that you have a Maysols Account ("account") in order to work. By connecting to Maysols with a third-party service account (for example, Google or Microsoft account), you give us permission to access, store your log-in credentials and use your information from that service as permitted by that service.

You have complete responsibility for your account and everything that happens on your account. Maysols will not be liable for any losses caused by any unauthorized use of your account. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. When creating and maintaining your account, you must provide accurate and complete information, including a valid email address.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Maysols will not intervene in disputes between users who have shared account login credentials.

3.2. Using Maysols services on behalf of an organization

Many organizations, such as businesses, non-profits, and schools, take advantage of our services. To use our services on behalf of an organization:

- An authorized representative of that organization must agree to these terms.

- Your organization’s administrator may assign a Maysols Account to you. That administrator might require you to follow additional rules and may be able to access or disable your Maysols Account.

3.3. School Account

Because Maysols could provides the services to School to benefit and enhance the School’s curriculum, Maysols relies on School to obtain and provide appropriate consent, if needed, to collect student information. School represents and warrants that School has the authority to provide consent for Maysols to collect information from students before allowing students under 13 to access our Service, and that School has provided appropriate disclosures to students and parents regarding School’s sharing of Student Data with service providers such as Maysols.

4. Service Rules

We want to maintain a respectful environment for everyone, which means you must follow these basic rules of conduct:

- You can only use Maysols services for lawful purposes. Your use of the Services must comply with applicable laws.

- Respect the rights of others, including privacy and intellectual property rights

- Don’t abuse or harm others or yourself (or threaten or encourage such abuse or harm) — for example, by misleading, defrauding, illegally impersonating, defaming, bullying, harassing, or stalking others

- Don’t abuse, harm, interfere with, or disrupt the services — for example, by accessing or using them in fraudulent or deceptive ways, introducing malware, or spamming, hacking, or bypassing our systems or protective measures.

You are solely responsible for your interactions with other Maysols Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Maysols shall have no liability for your interactions with other Users. We may, without prior notice, change the Services; stop providing the Services or features of the Services, to you or to users generally. We may restrict or terminate your permission to use our Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the Services even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our services.

5. Content in Maysols Services

5.1. User Content

Some of our services are designed to let you upload, submit, store, send, receive, or share your content. If you choose to upload or share content throught our Services, please make sure you have the necessary rights to do so and that the content is lawful.

Your content remains yours, which means that you retain any intellectual property rights that you have in your content. However, by sharing your content through our Services, you agree to allow others to view, edit, and/or share your User Content in accordance with your settings and these Terms. Maysols has the right (but not the obligation) in its sole discretion to remove User Content that is uploaded or shared via our Services.

You must abide by the law and respect the rights of others: you cannot post any content that violates applicable local or national laws or regulations of your country. You are solely responsible for any content, and actions you post or take via the Services and their consequences.

5.2. Maysols Content

Some of our services give you access to content that belongs to other people or organizations. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect Maysols's views.

5.3. Other content

Some of our services give you access to content that belongs to other people or organizations. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect Maysols's views.

6. Permission to use your content

Your content remains yours, which means that you retain any intellectual property rights that you have in your content. By upload, submit, store, send, receive, or share your content on or through our services, you allow Maysols to reuse and share it but you do not lose any ownership rights you may have over your content.

6.1. License

Maysols need your permission if your intellectual property rights restrict our use of your content. You provide Maysols with that permission through this license.

6.1.1. Scope

This license is:

- Worldwide, which means it’s valid anywhere in the world.

- Non-exclusive, which means you can license your content to others.

- Royalty-free, which means there are no monetary fees for this license.

6.1.2. Rights

This license allows Maysols to:

- Host, reproduce, distribute, communicate, and use your content — for example, to save your content on our systems and make it accessible from anywhere you go.

- Publish, publicly perform, or publicly display your content, if you’ve made it visible to others.

- Modify and create derivative works based on your content, such as reformatting or translating it.

- Sublicense these rights to:

+ Other users to allow the services to work as designed.

+ Our contractors who’ve signed agreements with us that are consistent with these Terms.

6.1.3. Duration

This license lasts for as long as your content is protected by intellectual property rights.

If you remove from our services any content that’s covered by this license, then our systems will stop making that content publicly available in our Services in a reasonable amount of time. There are two exceptions:

(1) Rights given to other users before your content's removal will continue in accordance with the terms of those licenses (including any grants of lifetime access).

(2) If you already shared your content with others before removing it. For example, if you shared your content with other user who then made a copy of it, or shared it again.

7. Content Enrollment

When you publish content throught our Services, you grant Maysols a license to offer a license to the content to other users. This means that we have the right to sublicense the content to enrolled users.

In contrast, when you enroll in a content, whether it’s free or paid content, you are getting a license from Maysols to view the content throught our Services, and Maysols is the licensor of record. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content). Maysols grants you (as a enrolled user) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Maysols authorized representative.

8. Subscription Registration

This section covers additional terms that apply to your use of our subscription-based content (“Subscription Plans”). By subscription a Subscription Plan, you agree to the additional terms in this section.

8.1. Subscription Plans

During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from Maysols to access and view the content included in that Subscription Plan via the Services. The terms included in the “Content Enrollment” section above also apply to enrollments via Subscription Plans.

The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.

We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the content through a Subscription Plan.

8.2. Trials & Automatic Renewals

Your subscription may start with a free trial. The duration of the free trial period of your subscription will be specified during sign-up. Maysols determines free trial eligibility at our sole discretion and may limit access, eligibility, or duration. We reserve the right to terminate the free trial and suspend your subscription if we determine that you aren’t eligible.

We will charge the subscription fee for your next billing cycle at the end of the free trial perio. Your subscription will automatically renew according to your subscription settings (e.g., monthly or annually) unless you cancel your subscription prior to the end of the free trial period or prior to the end of your current billing cycle.

8.3. Cancel Subscription

You may cancel your subscription prior to the end of your current billing cycle. If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund or credit of any fees already paid for your subscription, unless otherwise required by applicable law. Cancelling your subscription will not completely delete your account from our Service. You may choose to delete your account, but you will not be able to recover data from your former account at a later date if you do so.

9. Payments and Refunds

9.1. Payments

You agree to pay the fees for content or Subscription Plan that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as direct debit, or mobile wallet) for those fees. Maysols works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the purchased content or subscription plan, you agree to pay us the corresponding fees within 30 days of notification from us. We reserve the right to disable access to any content or subscription for which we have not received adequate payment.

To subscribe to a Subscription Plan, you must provide a payment method. By subscribing to a Subscription Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of term and process your payment method for payment of the then-applicable fees.

In the event that we update your payment method using information provided by our payment service providers, you authorize us to continue to charge the then-applicable fees to your updated payment method.

If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.

We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.

9.2. Refunds

If the content that you purchased is not what you were expecting, you can request, within 30 days of your purchase of the content, that Maysols apply a refund to your account.

This refund option does not apply to Subscription Plan purchases. Payments for Subscription Plan are non-refundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law.

We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content (website, mobile or TV app), and other factors. No refund is due to you if you request it after the 30-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 30-days limit. Maysols also reserves the right to refund students beyond the 30-day limit in cases of suspected or confirmed account fraud.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of our Services.

9.3. Payment Information and Taxes

All payment information that you provide in connection with a purchase interaction (for example, purchase a content, subcribe to subscription plans) with the Services must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase interaction (for example, purchase a content, subcribe to subscription plans) with the Services at the prices in effect when such charges are incurred. You will pay any applicable taxes relating to any such purchases interactions.

If you are a user located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. The price you see may include such taxes, or tax may be added at checkout.

10. Problems or Disagreements

10.1. Disclaimers

Our services are provided on an “as is” and “as available” basis. Your use of the Services (including any content) is entirely at your own risk.

Maysols (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of accuracy, merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services.

10.2. Limitation of Liability

To the extent permitted by law, Maysols (and our group companies, suppliers, partners, and agents) will not be liable for any damages (including loss of data; loss of profits, revenues, business opportunities, goodwill; indirect or consequential loss, punitive damages; personal injury or death), even if we’ve been advised of the possibility of damages in advance.

You’ll indemnify Maysols and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.

Maysols total liability arising out of or relating to these terms is limited to the greater of (1) US$300 or (2) 120% of the fees that you paid to use the relevant services in the 12 months before the breach.

11. Settling Disputes

Socialist Republic of Vietnam law will govern all disputes arising out of or relating to these terms, service-specific additional terms, or any related services, regardless of conflict of laws rules. These disputes will be resolved exclusively in the Vietnam courts, you and Maysols consent to personal jurisdiction in those courts.

To the extent that applicable local law prevents certain disputes from being resolved in a Vietnam court, then you can file those disputes in your local courts. Likewise, if applicable local law prevents your local court from applying Vietnam law to resolve these disputes, then these disputes will be governed by the applicable local laws of your country or other place of residence.

12. Contact Maysols

For information about how to contact Maysols, please visit our contact page.

13. General

By law, you have certain rights that can’t be limited by a contract like these terms of service. These terms are in no way intended to restrict those rights.

If these terms conflict with the service-specific additional terms, the additional terms will govern for that service.

If it turns out that a particular term is not valid or enforceable, this will not affect any other terms.

If you don’t follow these terms or the service-specific additional terms, and we don’t take action right away, that doesn’t mean we’re giving up any rights that we may have, such as taking action in the future.

We may update these terms and service-specific additional terms (1) to reflect changes in our services or how we do business, (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.

Maysols reserves the right to change, modify, add or remove these Terms, at any time. It is your responsibility to check these Terms for changes. Your continued use of our services following the posting of changes will mean that you accept and agree to the changes. If you don’t agree to the new terms, you should remove your content and stop using the services.


Effective August 06, 2023.

Maysols Ltd. (“Maysols”, “we” or “us”) is committed to protect your personal information. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and describes your rights regarding your personal data.

This Privacy Policy applies when you visit or use Maysols websites or our services ("Services"). By using the Services, you agree to the terms of this Privacy Policy.

1.Information Maysols collects

1.1. Things you create or provide directly to us

When you create a Maysols Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Maysols Account, you might choose to provide us with information — like an email address to receive updates about our services. We also collect the content you create, upload, or receive from others when using our services.

The following are categories of information that we collect from you.

- Contact information, including your first and last name, email address, postal address, and phone number.

- Account credentials, including your username, password, and information for authentication and account access.

- Device information. Data from which your device could be identified, or about your device, such as browser type.

- Demographic information, including your age, gender, and country.

- Payment information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information

- Transaction information. Data about purchases of Maysols products and services or transactions facilitated by Maysols, including purchases on Maysols platforms

- Fraud prevention information. Data used to help identify and prevent fraud, including a device trust score

- Usage data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data

- Profile Data, including your interests, preferences and favorites.

- Content, including content within any messages you send to us or publicly post on the Services (such as in your public profile, in reviews, and comments) as well as any content that you create and post on our servies. We also collect content within any messages you exchange with other users through the Services (such as if you use our chat functionalities).

You may voluntarily provide other information to us that we do not request, and, in such instances, you are solely responsible for such information.

1.2. Information we collect as you use our services

- Service use data, including data about features you use, pages you visit, services you view and purchase.

- Device data, including data about the type of device or browser you use, your device’s operating software, your device’s regional and language settings, and device identifiers such as IP address and Ad Id.

- Location data, including imprecise location data (such as location derived from an IP address or data that indicates a city or postal code level) and, with your consent, precise location data (such as latitude/longitude data).

1.3. Information from other sources

We also collect information from other sources.

- Social networks when you engage with our content, reference our Service, or grant us permission to access information from the social networks.

- Partners that offer co-branded services, sell or distribute our services, or engage in joint marketing activities.

- Publicly-available sources, including data in the public domain.

2. Why Maysols collects data

We use the information we collect from all our services for the following purposes:

- Provide, maintain our services. We use your information to deliver our services and to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us.

- Improve, develop new services, and features. We use your information to make improvements to our services

- Provide personalized services. If you choose to personalize your services where such options are available, Maysols will use information that we collect so that we can offer you those personalized services.

- Process your transactions. To process transactions, Maysols must collect data such as your name, purchase, and payment information.

- Communicate with you. We use information we collect, like your email address, to interact with you directly or to let you know about upcoming changes or improvements to our services. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Maysols, you may not opt out of receiving these important notices.

- Protect our users, Maysols and the public. We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues.

3. Sharing personal information

We do not share your personal information with companies, organizations, or individuals outside of Maysols except in the following cases:

3.1. Sharing with your consent

We’ll share personal information outside of Maysols when we have your consent. We’ll ask for your explicit consent to share any sensitive personal information.

3.2. Sharing with organization administrators

If you’re a student or work for an organization that uses Maysols services, your organization administrators who manage your account will have access to your Maysols Account. They may be able to:

- Access and retain information stored in your account.

- View statistics regarding your account.

- Change your account password

- Suspend or terminate your account access

- Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request.

- Restrict your ability to delete or edit your information or your privacy settings.

3.3. Sharing for external processing

We may provide personal information to our partners to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

3.4. Sharing for legal reasons

We will share personal information outside of Maysols if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

- Meet any applicable law, regulation, legal process, or enforceable governmental request.

- Enforce applicable Terms of Service, including investigation of potential violations.

- Detect, prevent, or otherwise address fraud, security, or technical issues.

- Protect against harm to the rights, property or safety of Maysols, our users, or the public as required or permitted by law.

4. Security of your information

All Maysols services are built with security features to protect your information.

- We use encryption to keep your data private while in transit.

- We offer security features, like 2 Steps Verification to help you protect your account.

- We review our information collection, storage, and processing practices to prevent unauthorized access to our systems.

5. Children and personal data

Maysols understands the importance of safeguarding the personal data of children. That is why Maysols has implemented additional processes and protections to help keep children's personal data safe.

Individuals younger than 18 years of age, but of the required age for consent to use online services where they live, may not set up an account, but may have a parent or guardian open an account and help them access appropriate content. Individuals younger than the required age for consent to use online services may not use the Services.

In some circumstances, we may permit a schools to register Students to our service for the purpose of providing educational services. Because Maysols provides the Services to schools to benefit and enhance a School’s curriculum, Maysols relies on the school to obtain and provide appropriate consent, if needed, to collect personal information of students.

If we learn that a child's personal data was collected without appropriate authorization, it will be deleted as soon as possible. Parents who believe that Maysols may have collected personal data from a child under those ages can submit a request that it be removed to [email protected].

6. Compliance and cooperation with regulators

In some cases, your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

7. Your rights

You have rights with respect to data that relates to you, however such rights will vary depending on the category of data, and the subsequent use of such data.

7.1. Account information

You may access, update, or remove certain information that you have provided to us through your account by visiting your account settings. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7.2. Your privacy controls

- Cookies and Pixels. Most browsers accept cookies by default. The browser or device you use may allow you to control cookies and other types of local data storage. Your ability to limit cookies is subject to your browser settings and limitations.

- Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to service providers should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.

- App and Location Technologies. You can stop all collection of information via an app by uninstalling the app. You can also reset your device Ad ID at any time through your device settings, which is designed to allow you to limit the use of information collected about you. You can stop all collection of precise location data through an app by uninstalling the app or withdrawing your consent through your device settings.

Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.

7.3. Analytics and personalized advertising

Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising at https://www.google.com/settings/ads/onweb/ .

The companies we work with to provide you with targeted ads are required by us to give you the choice to opt out of receiving targeted ads. Most of these companies are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted ads provided by these companies, and how to opt out of receiving certain ads, please visit:

- For website ads from DAA participants, https://www.aboutads.info/choices;

- For app ads from DAA participants, https://www.aboutads.info/appchoices;

- For ads from NAI participants, https://www.networkadvertising.org/choices/.

You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads” (for Android devices).

Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs of any other organizations regarding their opt out options or programs.

8. Update to this policy

We may update this Privacy Policy from time to time. If we make any material change to it, we will notify you via email, notification posted on the Services, or as required by applicable law. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.